A guide for delegates · 7th edition
Excellence in Digital Banking 7.0 — International Summit
– · Amsterdam, Netherlands · In person or online · 33 sessions · 31 speakers
Register to attend See the three-day agenda
Registration and payment are completed on the official PulseCore Events website.
Stage one
Explore the programme
33 published sessions across 10 themes, each with a named speaker and a fixed time. Read them before you commit anything.
Stage two
Plan your participation
Decide whether you travel to Amsterdam or take part online, then choose between the 5 published packages. Prices and inclusions are shown in full, and registration itself happens on the official PulseCore Events website — nothing is paid here.
Stage three
Join the exchange
Three days of coffee breaks, lunches and discussion with the other delegates and the speakers.
Stage 01
Explore the programme
The organizer publishes 10 themes for the seventh edition. Every session on the agenda is drawn from them.
- The Intelligent Bank: Scaling AI from Experimentation to Enterprise Value
- Agentic AI, Generative AI and Responsible AI Governance
- Digital Identity, Authentication and the Future of Customer Access
- Hyper-Personalised Banking and Next-Generation Customer Experience
- AI-Ready Architecture, Cloud and Composable Banking Platforms
- Open Finance, Digital Wallets and Embedded Banking
- Real-Time Payments, Liquidity and Transaction Banking
- Deepfakes, Synthetic Identity and AI-Driven Financial Crime
- Operational Resilience and Risk in Digital Transformation
- Sustainable Finance in the Digital Banking Ecosystem
Who is presenting
Six of the 31 confirmed speakers, shown with the session each one leads — because the session is the reason to know the name.
-
AI Model Risk in Banking: Governing GenAI and Agentic AI at Scale
Anish Shah
Director - Model Risk, Internal Audit, NatWest, UK
Day 1 (November 25) · 16:00
-
Ambition to Architecture, what vision really demands
Ashtha Bajaj
Data, Analytics & AI Leader, Bank of Ireland, UK
Day 1 (November 25) · 11:30
-
Liquidity in the Digital Era: Real-Time Treasury and Smarter Client Solutions
Cindy Lo
Managing Director, Global Head of Liquidity Solutions, HSBC, UK
Day 3 (November 27) · 14:30
-
AI-Ready Banking Architecture: Building the Resilient, Composable Bank of the Future
Claudio Balbo
Senior Director - Head of IT Architecture, Intesa Sanpaolo, Italy
Day 3 (November 27) · 09:00
-
Designing the Bank of the Digital Generation
David Bonavia
Lead Operational Risk Framework Manager, Metro Bank, UK
Day 3 (November 27) · 13:30
-
Sustainable Finance in the Digital Banking Ecosystem
Dominique Tremblay
Head of Enterprise Sustainability, BNY
Day 3 (November 27) · 14:00
The complete list of 31 confirmed speakers
- Anish Shah — Director - Model Risk, Internal Audit, NatWest, UK
- Ashtha Bajaj — Data, Analytics & AI Leader, Bank of Ireland, UK
- Cindy Lo — Managing Director, Global Head of Liquidity Solutions, HSBC, UK
- Claudio Balbo — Senior Director - Head of IT Architecture, Intesa Sanpaolo, Italy
- David Bonavia — Lead Operational Risk Framework Manager, Metro Bank, UK
- Dominique Tremblay — Head of Enterprise Sustainability, BNY
- Ed Vinicombe — Director of Product Design, JP Morgan Chase, UK
- Edgars Sedovs — Head of Risk, Rietumu Banka, Latvia
- Ekaterina Kozhevatova — Director, Commerzbank AG, Germany
- Ellen Van Acker — COO Wholesale Banking Client & Digital Services, ING, Netherlands
- Frans Van Bruggen — Independent Expert (Ex Senior Policy Officer Fintech and AI at DNB)
- Gaurab Arka Chaudhuri — Director of Group Strategy, Barclays, UK
- Haitham Aboulfotoh Rashwan — Head of Digital Banking & Alternative Channels, Emirates NBD, Egypt
- Igoris Ryklys — Lead of Digital Channels, Swedbank Baltics, Lithuania
- Jan Sedlařík — Hybrid AI Product Owner for Realization squad, AI upskilling and Internal delivery teams, Česká Sporitelna, Czechia
- Joris Krijger — AI Governance Officer, ASN Bank, Netherlands
- Jules Ferdinand Pagna Disso — Head of Cyber Risk Intelligence, Insider Technology Risk and Digital Asset Risk, BNP Paribas, UK
- Kartik Taneja — Executive Vice President, Head of Payments & Consumer Lending, Mashreq Bank, Dubai
- Lucy Cafferkey — Head of Media Relations, Starling Bank, UK
- Melvin Pellicano — Head of Digital Transformation and Product Development Department, BNF Bank, Malta
- Mitul Vadgama — Advanced Analytics and AI Lead - Artificial Intelligence CoE, Lloyds Banking Group, UK
- Nina Schweighofer — JST Coordinator / Head of Section, European Central Bank, Germany
- Ohad Kotler — CEO & Co-Founder, Tweezr
- Okan Acar — EVP, Digital Banking and Payment Systems, Kuveyt Türk Katılım Bankasi, Turkey
- Olli Anteroinen — Head of SME Digital - Business Banking, Nordea, Finland
- Romano Ramanti — Vice Director, Zürcher Kantonalbank, Switzerland
- Ronelle Arbib — Chief Operating Officer, Recognise Bank, UK
- Sadık Baş — Executive Vice President, Marketing Portfolio Management & Digital Products, Garanti BBVA Payment Systems, Turkey
- Sara Ehab Azmi — Head of Change & Project Management, Emirates NBD, Egypt
- Shamsh Hoda — AI & Digital Innovation Strategist, Commerzbank, Germany
- Swagatam Sen — Executive Director FCC Tech Advisory, Santander Corporate & Investment Banking, UK
Stage 02
Plan your participation
In-person & online passes available The packages below are grouped by the way they are attended, using the inclusions the organizer publishes for each one.
Attending in Amsterdam
- ULTIMATE PASS€2990
- Attend InPerson 3 days conference
- Documentation Pack
- 44 Recorded Sessions
- Participants List
- Networking Coffee Breaks & Lunchs
- SPEAKER PACK€4990
- Speaking Slot (40 Min)
- Attend InPerson 3 days conference
- Documentation Pack
- Participants List
- Networking Coffee Breaks & Lunchs
- EXHIBITOR PACK€6990
- 40 Min Speaking slot
- Attend InPerson 3 days conference
- EXHIBITOR Space
- 44 Recorded Sessions
- Networking Coffee Breaks & Lunchs
- GROUP DISCOUNT 3 TICKETS€5980
- Attend InPerson 3 days conference (3 PAX)
- Documentation Pack
- 44 Recorded Sessions
- Participants List
- Networking Coffee Breaks & Lunchs
Attending online
- VIRTUAL PASS€2490
- Live stream
- Virtual Conference Online Networking
- 44 Recorded sessions
- Videos Interactions
- Documentation Pack
The online package carries the same three-day programme and the same documentation pack as attendance in the room.
Stage 03
Understand the three days
Each day is one sheet. Times are local to Amsterdam.
25
Day 1
25 November 2026 · 10 sessions
- 09:00Re-architecting the Bank Around AIFrans Van Bruggen
- 09:30Building the Hybrid Banking Model: Merging Digital and Physical TouchpointsRonelle Arbib
- 10:00How banks can scale AI safely and govern agentic AIMitul Vadgama
- 11:00The Future Operating Model of a Digital BankJoris Krijger
- 11:30Ambition to Architecture, what vision really demandsAshtha Bajaj
- 12:00Unlocking the Business Potential of Generative AI in BankingJules Ferdinand Pagna Disso
- 13:30Generative AI in Banking: From Experiments to Core Business ValueJan Sedlařík
- 14:30From AI Hype to Real Control: Safe Legacy EvolutionOhad Kotler
- 15:30Digitizing Wholesale Banking: Smarter Client and Service ModelsEllen Van Acker
- 16:00AI Model Risk in Banking: Governing GenAI and Agentic AI at ScaleAnish Shah
26
Day 2
26 November 2026 · 12 sessions
- 09:00Hyper-Personalized Banking ExperiencesRomano Ramanti
- 10:00Designing Banking Experiences for the Digital GenerationEd Vinicombe
- 11:00Eliminating Friction: The Future of AuthenticationHaitham Aboulfotoh Rashwan
- 11:30New Approach to Design CX: Kuveyt Turk's Neuromarketing LabOkan Acar
- 12:00The Future of Customer VerificationShamsh Hoda
- 13:30Who will own Digital Identity?Sara Ehab Azmi
- 14:00Digital Identity as the New Banking InfrastructureMelvin Pellicano
- 14:30Building Trust and Customer Confidence in Digital BankingLucy Cafferkey
- 15:30Digital Wallets and Payments: Creating Daily Customer EngagementSadık Baş
- 16:00Digital Banking for SMEs: From Online Services to Intelligent Business PartnersOlli Anteroinen
- 16:30Embedded Banking, Payments and Consumer Lending: The New Growth EngineKartik Taneja
- 17:00Panel Discussion: What is the future of Banking in 2030?Swagatam Sen
27
Day 3
27 November 2026 · 11 sessions
- 09:00AI-Ready Banking Architecture: Building the Resilient, Composable Bank of the FutureClaudio Balbo
- 09:30Managing Change Risk in an Age of UncertaintyEdgars Sedovs
- 10:00Supervising the Intelligent Bank: Trust, Resilience and AI in Next-Generation BankingNina Schweighofer
- 11:00Open Finance, Digital Wallets and Embedded Banking: The Next Growth Model for BanksGaurab Arka Chaudhuri
- 11:30The Reinvention of Mobile Banking PlatformsIgoris Ryklys
- 12:00The Strategic Role of the Bank in a Platform EconomySwagatam Sen
- 13:30Designing the Bank of the Digital GenerationDavid Bonavia
- 14:00Sustainable Finance in the Digital Banking EcosystemDominique Tremblay
- 14:30Liquidity in the Digital Era: Real-Time Treasury and Smarter Client SolutionsCindy Lo
- 15:30The Future of Transaction Banking in a Platform-Based EconomyEkaterina Kozhevatova
- 16:10Panel Discussion: Deepfakes, Synthetic Identity and AI-Driven Fraud: The Next Frontier of Financial CrimeLucy Cafferkey
The exchange, at previous editions
Photograph from a previous edition of Excellence in Digital Banking. The 7.0 edition runs 25–27 November 2026 in Amsterdam.
I had a great time in Amsterdam last week attending the Excellence in Digital Banking event hosted by Pulsecore. Over 350 delegates from Financial Institutions participated at the event. Here are my three key takeaways: 1. Digitalization of financial services is now the norm, how you deploy differs, based on demography, culture, and other factors. 2. Customers will use digital channels as long as they are convenient and reliable. 3. Security and trust are required in building successful digital products. It was inspiring to see what other organizations like Stirling Bank, Salt Bank, and Alpian are doing in their Markets. This was an event worth attending!…
Questions, and who to ask
Do I have to decide between in person and online now?
No. Both modes are offered for the same three days; the package you choose on the official registration page determines which one applies.
Is the programme final before I register?
All 33 sessions are published with their times and speakers, and the same agenda is available as a document. Nothing on this page is a placeholder.
Where is payment taken?
Only on the official PulseCore Events website. This guide takes no payment and stores nothing.
Who organizes the summit?
Organized by PulseCore Events s.r.o., Prague, Czech Republic. At PulseCore, we are dedicated to achieving new standards of excellence by providing conference formats that encourage interaction, networking, and high-class knowledge sharing. With a team of experts and a motivated staff committed to delivering qua…
Delegate relations
Sabrina Necidova
sabrina.necidova@delegaterelationsgroup.com
Written enquiries about passes, invoicing and group participation.